• Server - Luckies Baltimore

    Posted Date 1 month ago(9/20/2018 8:32 AM)
    Job ID
    2014-2119
    Location
    US-MD-Baltimore
    Venue Name
    Luckies Tavern
    Type
    Regular Part-Time
  • Overview

    Luckie's Tavern is your hangout. With an unbelievable beer selection, high def sports viewing, an upscale tavern menu, and a splash of Vegas, it’s the perfect place to party or just relax with a cold one.

     

     

    We are looking for an experienced and professional individual to help round out our team of experts as a Server, responsible for taking our guests' food and beverage orders and serving all orders to the guests in the restaurant and cocktail area in a timely matter. 

    Responsibilities

    Includes, but not limited to:

    • Greet all guests and take beverage and food orders in a prompt and professional manner.
    • Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
    • Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times. Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction. 
    • Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system. 
    • Communicate with guests clearly, patiently and with good humor. 
    • Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items. 
    • Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
    • Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
    • Must be able to complete all side work assigned.
    • Accurately account for all sales and payments from the guest. 
    • Alert Management of any service and/or safety issues.  Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.    
    • Promote teamwork and quality service through daily communication and coordination with other departments. 
    • Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

    Qualifications

    At least 1 year of serving in a fast paced food and beverage venue, preferrably nightclub environment.  Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.  Must meet state legal age requirements.  Must speak fluent English, other languages preferred.

     

    Other:

    • Must be courteous, pleasant, and good natured. 
    • Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
    • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
    • Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
    • Basic math skills are frequently used when handling cash and credit.
    • May be required to work nights, weekends, and/or holidays.

    This job requires the ability to perform the following:

    • Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).

    • Must be able to efficiently and safely stand and move about the entire facility during each shift.

    • Bending, stooping, kneeling, lifting.

     

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